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B4003 - Why is my video not showing but the video's audio track is playing?

by - Joseph Ganci


I am using several AVI digital movies in my Authorware project. I captured them on my PC using an ATI Rampage video capture board from a digital camcorder. The movies look fine in the packaged AW file on my PC but when I test it on a (new) laptop, everything looks and sounds fine except when I play a movie. I get a red and white striped box that says "Video not available, Cannot find 'vids:YVU9' decompressor." When I try to play this avi file from windows, I only hear the sound, no video.

I copied IYVU9_32.dll into Windows\System. That didn't work. I tried copying the dll into my Authorware project folder with the exe file, that didn't work. Do you know what is causing this and what I can do to fix it? I appreciate your time.


As you've suspected, your laptop does not include the Vids codec for compressing/decompressing those kinds of video. You may be running an older version of Windows on those machine. I've seen this many times before. Go to http://www.terran.com/CodecCentral/index.html and you should find the proper installer for the codec you need. Simply copying the file may not be enough.

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